Individualized Support

Support staff engage with clients in way that build rapport and gain trust with clients in a different but complementary way to case managers, because their roles are not strictly compliance focused.

"[The] goal is to not throw [clients] in jail but to rehabilitate."
- Intensive Supervision Probation Officer, Criminal Justice Services

"Dealing with a person not just as themselves but as a whole: occupation training, get them something that will give them a reason to stay sober."
- Therapist, Criminal Justice Services

Jail Issues

There is a need to provide support for individuals in terms of their home life as well as maintaining key components of stability while they are incarcerated. By addressing issues such as car payments, rent, and other "everyday" responsibility, clients will be better prepared upon release to focus on succeeding with regards to both their release requirements, as well as their personal life.

Circumstances can deteriorate quickly for high-risk individuals who must remain incarcerated or who aren’t eligible for pretrial services. Their increased needs must be addressed.

"A screener [at the jail] can talk to someone who isn’t homeless and by the time they get to us they can be."
- Case Manager Supervisor, Criminal Justice Services

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