Personal Barriers
Attitudes toward supervision and barriers to compliance differ depending upon the individual.
"We’re dealing with people. need to make the communication personal."
- Case Manager, Criminal Justice Services
"Every client comes a different kind of need. You treat each one in a separate way ... some that need more encouragement some that need more guidance."
- Case Manager, Criminal Justice Services
Mental Health Barriers
Mental health clients can can struggle to understand supervision requirements, remember appointments.
"We need to be patient and understanding that these people are ... always going to be mentally ill and if they are not continually in treatment or taking their meds they're going to continue to picking up charges."
- Case Manager Supervisor, Criminal Justice Services
Addiction Barriers
Overcoming addiction is a long term process that requires a sensitive application of sanctions and support. If a client is trying to get clean but stumbled, feeling of shame from using can lead to a downward spiral.
"[I] knew I was going to be dirty and I fell back into the same thing and my attitude from that ... f*** it."
- Client, Criminal Justice Services
Archetypes / Home
Ideas & Opportunities
How might we tailor interventions to specific populations?
Behavioral Health has a master name list with the "top ten" individuals who are heavy users on the mental health resources and have a high number of bookings. Helping edge cases like these could help more people and reduce burden on the system.
Create redirection mechanism at jail booking to provide an alternative center for mental health and substance abuse clients that has treatment or something other than jail so that they are not getting entered into an inappropriate system.